Accordion Content

Delivery typically takes between 5 to 14 days, depending on your location. Please note that delays may occur due to customs, public holidays, or other unforeseen circumstances.

We ship to over 80 countries (which can be checked in the Checkout page), and all items will be sent from our Chinese warehouse. Delivery times and costs vary depending on your location. Once your order is dispatched, you will receive a tracking number to monitor its progress.

Please note that customers outside the EU may be required to pay import fees or customs duties upon arrival. However, we will declare the shipping value as low as possible to minimize these fees, although it is always best to check your country’s import rules for specific regulations.

Yes, we accept returns and exchanges within 14 days of receiving your order, provided the item is unworn, unused, and in its original packaging. Please contact our support team by using the Returns form to initiate the return process.

Yes, we use secure payment gateways and encryption technology to ensure your payment details are protected. Your information is never stored on our servers.

Once your order has been dispatched, you will receive a confirmation email with a tracking number and link. Use this to follow your order’s progress online.

If your order arrives damaged, please contact us within 14 days of receiving it. Send photos of the damaged item and packaging to contact@progettofigo.com or fill out this form, and we will arrange a replacement or refund.